01932 730890 info@retell.co.uk

Call recording solutions to enhance your Business

ReTell help businesses transform their call recording with  employees and customers. Upgrade your communications and stay connected to everyone, everywhere with flexible modern technology for whatever the ‘new normal’ is.

Single User

ReTell’s products and services for single users is built on 30 years experience in call recording, provide secure & compliant call recording to businesses as diverse  from journalists to recruitment. Our recording options for single users mean, we have your needs covered.

Multi User

Get organised, lower costs and improve your employee and customer experience with innovative tech which encourages organisations become more productive, efficient, effective and profitable. Call recording solutions for all your staff in all your locations on all your devices.

Enterprise & Development

A level of quality you can rely on, reliability and quality of service come as standard.

Connect with your team and customers on technology that works best for you and your customers. Get the technology and integrations that work with your business.

Call Recording Products

Single Line Recorders

Connect through your desktop, mobile or desk phone. Video conference, call and message from the devices you love to use. Secure and integrated for modern business communication.

Call Recording on Mobile

Unlimited call recording. Protect your client data, improve your quality of service and never miss important information which keeps your business flowing and your customer experience engaged.

PC/Laptop Recording

When it comes to quality of service we understand that staying connected means using a service with 99.99% uptime. Our platform conforms to the highest demand and rigor of modern communication.

Integrated Recording

All the key features you’d expect from a business phone system such as:

Call Divert
Voicemail
Call recording
Caller ID
Click to dial directory 

Bespoke Development

Not only is the service easy to use, it is easy to deploy. Simple plug and play for handsets, simple download for desktop and mobile and easy to navigate & configure features through a web based console.

Home working or single user?

Whatever your requirement, ReTell have evolved call recording products for single users. From a home phone to cloud recording, take a look at our range

Large team in different locations?

By allowing your staff to reach a better work–life balance, you are helping increase their levels of happiness and job satisfaction. Keep them safe and complaint with call recording from ReTell

Enterprise & Development

With 30 years experience, we have completed major development projects that integrate systems for bespoke solution

Latest Case Studies

At Retell we pride ourselves on our client focus, in house technical expertise and supportive staff. Please take a look at our lastest case studies feature below.

Making TLF GDPR Compliant & Secure

TLF and Retell partnered together to develop a bespoke solution which benefits their clients, their client’s customers, and the TLF team.

View Case Study >

Creating a Compliant Call Recording Solution for Cloud Communications

Retell and Conversation Piece have worked together to develop a compliant call recording solution for cloud communications which offer the following safeguards.

View Case Study >

Call Recording For the G7

Retell are proud to have supported the Headland Hotel during the G7 visit to the Headland Hotel in 2021. Retell have provided Call recording to the 5 star resort for 10 years.

Case Study coming soon >

Testimonials

"ReTell make a very good product that is easy for the customer to use and above all, it is reliable, as you can imagine a call recorder needs to record all calls and if you choose a cheap unreliable recorder you can bet the call you need is the one that has failed. Retell are always there when we need them and work well with our engineers, I would recommend Retell to anyone looking for a reliable solution."

Andrew Ellingham

Managing Director

Call recording at the headland hotel by Retell

"As a key supplier to our technology solution, Retell Call Recorders have been a valued partner to the Headland Hotel for over a decade. During the G7 summit we were thrilled to have the correct solution in place backed up with the usual outstanding support from Retell. They really went above and beyond, and although timescales for implementation were tight, Retell arrived with a scalable and reliable solution, built on the technology we have come to trust through many years of partnership with them"

Veryan Palmer

Director

"Spitfire’s goal was to make ReTell an add-on service to our 3CX Cloud offering. To make this effective Sense needed to become an integral part of a complex virtualised platform. The Retell team were both willing and able to develop the Sense application and their support and procurement processes to meet Spitfire’s needs."

Andy Duncan

IT Interface Manager

"For over a decade NEC have worked hand in hand with Retell Ltd to provide hundreds of customers with call recording requirements. I would like you to consider Retell Ltd products and services for your company needs."

Andy Smedley

Senior Manager

Our Latest Blogs

NEC MYCalls Support

NEC MYCalls Support

Ongoing support for Retell Call Recording Retell are pleased to announce a NEW support agreement for NEC MyCalls resellers. The agreement will cover the Retell Call Recording solution (SENSE element) on your installed customer base. Benefits include: Telephone and...

read more
Hybrid Call Recording

Hybrid Call Recording

As companies around the globe rapidly shift to hybrid workforces following the COVID-19 business disruption in 2020, there is a recognition of the need for different management strategy. With a range of tools available to assist in the management of remote workforces

read more