Call Recording to Optimise your Business

Secure your Customers
Payment Data

Mobile Call Recording

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Welcome to Retell Call Recording Specialists.

Manage your telephone calls and optimise your business.

Whatever your requirements we have a solution for you.

Retell has been creating award-winning Call Recording specialist solutions for its clients for over 30 years. Whether you have a couple of extensions or thousands of channels we can help you monitor and manage your telephone calls and support your business optimisation. Our range of Sense call recording solutions have been developed by our team for decades, so whatever you requirements, you can be sure that we have the expertise.

The Sense Solution Range

Our award-winning Sense range offers your business a selection of integrated call recording, call reporting and call management solutions. Our team of experts will help you select the right solution to fit your needs and ensure that it seamlessly integrates with your existing telephony system.

Sense Lite

For small businesses who need compliant call recording and to store their calls. Works on all hosted voice platform for up to 8 SIP trunks. Call recording for just 55p per day. Sense Lite is a low cost, fully Compliant solution developed on established quality call recording. It’s never been easier for our clients to install, record, store and manage calls in a fully Compliant way. Sense Lite offers all of the features you would expect to view live calls, playback calls, manage historical calls and generate management information reporting. Can you afford not to be compliant?


For businesses who need to record and store their calls in the office Location. Works on all connectivity from PSTN line to SIP platforms.

Sense Mobile

For businesses who need to record their calls wherever they are. Separate your personal and business calls. Only record the calls you need.

Sense Pay Secure

For businesses who take payments over the phone and need a PCI compliant solution to record calls and keep personal data secure.

Sense Shop

For any business or individual who needs to record calls on a single line. Our single line recorders are available in our shop.

“A key priority for us is to make sure our customers get the most out of any call recording solution we create for them. We listen carefully to our customers’ requirements then use our in house expertise to develop the right solution for them, supporting them along the way.” Richard Herman, Founder

Find Out More About Us
70 +


10000 +


2000000 +

Calls Recorded Per Day

What Our Customers Have To Say

With over 10,000 customers using our solutions to record phone calls and more in over 70 countries we have experience with a broad range of industry specific requirements.
The main reason Arriva UK Bus invested in the Retell Sense call recorder was the benefit of its integrated call management, wall boards and voice recording, all included within one single interface. The implementation of the Sense Call Recording system has successfully improved performance, with higher levels of customer satisfaction and increased productivity by 30% within 3 months.
As staff training is key to the Clinigen Group’s excellent customer service offering we appointed Retell to install a unique new call recording system, the Sense Call Analyser. The phone system has since provided trainers and staff with the opportunity to listen to and analyse the response made to calls in a number of different situations to improve call handling in the future.
Retell was chosen for its unique Sense call recording solution. Sense enables users to see call logs and volumes down to individual extension level and then click on a call and listen as required. The user can search by time, date, duration, Calling Line Identity (CLI), dialled number and geographical location.

Sense Hardware

If you do not require a multi-line solution, we also offer a range of single line recorders through our online shop.

Our Latest News

At Retell we like to keep you up to date with relevant information, news and resources around recording incoming and outgoing calls.

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