Encoded and Retell Form Partnership

Encoded and Retell Form Partnership

We have partnered up with secure automated payment experts Encoded, enabling us to offer a fully PCI-compliant agent assisted payments solution. Encoded is a leading Level 1 PCI DSS* compliant and ISO 9001 accredited provider of IVR payment solutions. Encoded’s...
Reducing Telephone Fraud by Recording Calls

Reducing Telephone Fraud by Recording Calls

Incorporating our Voice Announcement and Firewall features into your call recording solution aids you in reducing telephone fraud. Almost everyone has answered a cold or nuisance call at some point, much to their frustration. Some of us may find we are on the...