At Retell we pride ourselves on our client focus, in house technical expertise and supportive staff.

What Makes Retell Different

  • We develop our products and services in house to fit your needs
  • We can help you to be compliant with industry regulation
  • You will get our expert help from consultation to installation

For over 30 years, the Retell team have designed and developed telephony applications providing solutions to optimise businesses around the world.  From consultation to installation, we have the experience to deliver quality call recording systems for any size of business, whether it is a couple of telephone extensions or 3000 channels or more.

Businesses from varying industries including the legal, financial, health and educational sectors use our technology because we provide bespoke call recording solutions, fast, effective support and customer training.

It is no secret how we maintain quality in all our call recording solutions.  We develop our hardware and software in house. Regardless of your business requirements, we can provide a bespoke solution that suits your needs.

Our award-winning, UK-manufactured call recording platform includes integrated call recording, call management and a host of other intelligent features.

We offer a range of support options. With our Retell Complete Support package, you will benefit from 24/7 support 365 days a year.


“We have a core group of partners that support us with our product development as well as an expanding global network of accredited and expert reseller partners.” Jamie Blowfield


At Retell we pride ourselves on our client focus, in house technical expertise and supportive staff.

Retell work alongside some of the world’s biggest leaders in telephony, technology and IT communications. Our close alliance with these partners provide us with the opportunity to integrate our solutions with their telephone systems, and also provide mobile phone and interview recording.

Having Encoded as a partner allow ReTell to provide  Level 1 PCI DSS* compliant and ISO 9001 accredited payment solutions. Encoded’s solutions are designed to fulfil three key objectives:

  • Reduce costs by automating business processes
  • Lower the cost of compliance by removing cardholder data from scope
  • Improve customer service by maximising resource efficiency

Resilient PLC provides trusted communication services for mobility, continuity and compliance. It’s ‘smartnumbers’ services have been adopted by leading organisations across finance, defence, blue light, legal, insurance, health, pharmaceuticals, automotive, utilities and government. Delivered from the cloud, smartnumbers enable organisations to drive benefits of increased resilience, agility, business efficiency and compliance across their fixed-line, mobile and IP networks.

Retell are a Worldwide Panasonic Silver Partner for Call Recording. Panasonic has been a market leader in the Business Telephone Industry for over 25 years. The latest product line-up offers high quality office communications solutions for a broad range of business applications, utilising a solutions-based approach to solve company communications needs.

Mitel powers more than 2 billion connections every day. Retell are part of the Mitel Solutions Alliance which means our solutions integrate and interoperate with Mitel’s enterprise and mobile communications.