VisionTo be the leader in call recording, telephony applications and telecommunications software, assisting organisations to become more productive, efficient, effective and thus more profitable.

We will do this by being creative, innovative and exciting and by positioning ourselves as the leading player in our sector, delighting our customers with premium products, outstanding people and exceptional service.

ValuesCustomer First • Respect • Collaboration & Teamwork • Creativity & Innovation • Ethical • Results Oriented
For over 30 years, the Retell team have designed and developed telephony applications providing solutions to optimise businesses around the world.  From consultation to installation, we have the experience to deliver quality call recording systems for any size of business, whether it is a couple of telephone extensions or 3000 channels or more.

Businesses from varying industries including the legal, financial, health and educational sectors use our technology because we provide bespoke call recording solutions, fast, effective support and customer training.

It is no secret how we maintain quality in all our call recording solutions.  We develop our hardware and software in house. Regardless of your business requirements, we can provide a bespoke solution that suits your needs.

Our award-winning, UK-manufactured call recording platform includes integrated call recording, call management and a host of other intelligent features.

We offer a range of support options. With our Retell Complete Support package, you will benefit from 24/7 support 365 days a year.