Mobile call recording
Mobile call recording
Mobile Call Recording
#wehearyou
Mobile Call Recording
#wehearyou
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When call recording maters, we hear you

Getting the right call recording solution for our customers is critical. We have used our in-house expertise to develop our award-winning Sense call recording range to ensure you get the right call recording and call management solution for your business.

Flexible and scalable solutions to meet your business needs
Our call recording solutions are secure and work across multiple channels
Use the data from your recorded calls to optimise your business
Aiding you in achieving MiFID II and GDPR compliance
Giving you the tools to improve your staff training
Find recorded calls easily and play them back clearly

The Sense Solution Range

Our award-winning Sense range offers your business a selection of integrated call recording, call reporting and call management solutions. Our team of experts will help you select the right solution to fit your needs and ensure that it seamlessly integrates with your existing telephony system.

Sense Essentials

For businesses who need to record and store their calls but don’t need to analyse the call data.

Sense Professional

For businesses who want to analyse their recorded calls and data for staff training and business improvement.

Sense Enterprise

For businesses who want to customise their call management and reporting solution to meet their individual needs.

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Optional Extras

We offer additional components that can be integrated with our Sense packages.

IVR

Interactive Voice Response (IVR) is an automated telephony system that can interact with callers, gather information and route calls to the appropriate recipient. We can support your organisation with an IVR option as an add on to our Sense packages if you require it.

Voice Firewall

Voice Firewall is an anti-fraud system that monitors dialled calls and electronically disconnects any pre-set unauthorised numbers. It stops your workforce from calling premium numbers and prevents toll fraud as well as managing and reporting on legitimate call activity.

PCI Compliance

To prevent fraud and theft, the PCI Security Standards Council states that any company that takes credit card numbers must comply with data storage rules. For customers who require PCI compliance there are multiple options available that integrate with our Sense Packages.

TPS

The TPS (Telephone Preference Service) is an opt-out register where individuals can register not to receive unsolicited sales/marketing calls. If you have a valid account at TPS, Sense lets you to synchronise your database and prevent making calls to people that are TPS registered.

Supporting You All The Way

We take pride in providing our customers with a bespoke call recording solution that fits their requirements and our dedication to you doesn’t stop with installation. Technical support is available from an ad hoc basis right through to 24 hours a day, 365 days a year. No matter what your support requirements are we're available to assist you.