by Retell | Feb 8, 2021 | Blog, Call Recording, Staff
Compliant Call Recording and Homeworking First contact office and call centre workers are one category who have been able, thanks to a combination of cloud technology and powerful equipment like Hybrid working call recording solutions from Retell, to maintain...
by Retell | Aug 28, 2019 | Blog, Product News
Windows 7 will no longer be supported from January 2020. ReTell will keep your calls recorded and data safe! WE’VE GOT YOU COVERED Old devices are about to lose support When you’re counting every penny, it’s tempting to “make do” with whatever devices are available....
by Retell | Feb 5, 2019 | Blog, Product News
How sense pay secure keeps charities safe when taking telephone donations If you take card payments for donations, you can’t get away from PCI DSS (the Payment Card Industry Data Security Standard). These are regulations that are put in place to ensure that...
by Retell | Jan 25, 2019 | Blog, Product News
Some charities avoid PCI compliance because they perceive it as time consuming and expensive, however in reality, becoming PCI compliant can be very easy. Charities need to demonstrate their compliance by being certified by an independent Quality Security Assessor...
by Retell | Jan 22, 2018 | Blog
Call recording for business should never be a grudge purchase, but many organisations are still unaware of the benefits a solution can bring. Whether your business is big or small, no decision maker wants to invest in something that won’t add value. However,...
by Retell | Jan 5, 2018 | Blog
Researching where to go for a call recording solution? Here’s five reasons why recording calls with ReTell is a worthwhile business investment. 1. We don’t rely on third parties With a continually expanding team of software developers and technicians, we have the...
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