by Retell | Mar 15, 2021 | Blog, Call Recording, Hybrid working, Staff
Hybrid working Adopting Flexible Working Let’s put it out there right up front. Reducing costs after a difficult trading year for most businesses is a necessity. UK businesses are keen to shed some of their office space and use third-party facilities instead,...
by Retell | Feb 18, 2021 | Blog, Call Recording, Hybrid working, Staff
Hybrid working Hybrid Working & Call Recording With Retell’s Sense range As companies around the globe rapidly shift to hybrid workforces following the COVID-19 business disruption in 2020, there is a recognition of the need for different management...
by Retell | Feb 8, 2021 | Blog, Call Recording, Staff
Compliant Call Recording and Homeworking First contact and call centre workers are one category who have been able, thanks to a combination of cloud technology and powerful equipment like Hybrid working call recording solutions from Retell, to maintain something like...
by Retell | Jan 6, 2021 | Blog, Call Recording, Health
As pressure on NHS and health services continues to rise, call recording has never been more critical to the sector. In the NHS England Customer Contact and Complaints Annual Report 2015/16, it states that 72% contacts are made by telephone. During...
by Retell | Jan 4, 2021 | Blog
Why Call Recording? Researching where to go for a call recording solution? Here are five reasons why recording calls with ReTell is a worthwhile business investment. 1. We don’t rely on third parties With a continually expanding team of software developers and...
by Retell | Aug 28, 2019 | Blog, Product News
Windows 7 will no longer be supported from January 2020. ReTell will keep your calls recorded and data safe! WE’VE GOT YOU COVERED Old devices are about to lose support When you’re counting every penny, it’s tempting to “make do” with whatever devices are available....
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