by Retell | Nov 2, 2017 | Financial Services
Think recording calls under MiFID II seems inconvenient? Let us explain how it can hugely benefit your business. Despite the FCA‘s efforts to raise awareness of the deadline, the implementation of the second casting of the Markets in Financial Instruments...
by Retell | Oct 3, 2017 | Financial Services
On the 3rd January 2018, MiFID II legislation took effect, impacting the way organisations in the finance sector record communication and retain data. MiFID II is the second casting of MiFID (Markets in Financial Instruments Directive), following the initial deadline...
by Retell | Sep 15, 2017 | Financial Services
From large high street banks to insurance brokers, MiFID II means the necessity for call recording for financial services has never been greater. In the UK, the FCA (Financial Conduct Authority) regulates the financial services industry. They have four main objectives...
by Retell | Aug 30, 2017 | Financial Services
Since November 2011, under FCA regulations, relevant firms in the financial sector recording their landline calls have been required to record their mobile phone calls. The FCA laws mean relevant financial firms that must ensure they are recording both fixed line and...
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