An Introduction To MiFID II

An Introduction To MiFID II

On the 3rd January 2018, MiFID II legislation took effect, impacting the way organisations in the finance sector record communication and retain data. MiFID II is the second casting of MiFID (Markets in Financial Instruments Directive), following the initial deadline...
Call Recording For Financial Services

Call Recording For Financial Services

From large high street banks to insurance brokers, MiFID II means the necessity for call recording for financial services has never been greater. In the UK, the FCA (Financial Conduct Authority) regulates the financial services industry. They have four main objectives...
Call Recording To Achieve FCA Compliance

Call Recording To Achieve FCA Compliance

Since November 2011, under FCA regulations, relevant firms in the financial sector recording their landline calls have been required to record their mobile phone calls. The FCA laws mean relevant financial firms that must ensure they are recording both fixed line and...