How does GDPR affect Call Recording?
From May 2018, the GDPR (General Data Protection Regulation), will replace the Data Protection Act. How will this affect call […]
Encoded and Retell Form Partnership
We have partnered up with secure automated payment experts Encoded, enabling us to offer a fully PCI-compliant agent assisted payments […]
Reducing Telephone Fraud by Recording Calls
Incorporating our Voice Announcement and Firewall features into your call recording solution aids you in reducing telephone fraud. Almost everyone […]
New Year, New Products
Retell are proud to announce its latest Product – Sense TPS. The TPS (Telephone Preference Service) is a central opt-out […]
Retell makes Waves with its latest Sense feature
Retell are proud to announce its newest feature of Sense – Analogue Radio Recording. Enabling recording of Audio from microphones, […]
Call Matching and Guarantees
In today’s world where customer service and technology is king are there any technology manufacturers providing solutions with a money back guarantee?
Black Friday and Cyber Monday 2014
Now Black Friday and Cyber Monday are over; Retell would like to remind you that we provide cost effective solutions […]
Have you thought about how much your business could save by investing in a Retell Voice Recorder?
Find out how much you could save by resolving disputes more efficiently through recording calls using a Retell Call Recording […]
Competition Winners from Convergence Summit South
Retell are pleased to announce the Winners of our recent competition at Convergence Summit South at Sandown Park Race Course. […]
If Only These Businesses Had Recorded Their Calls
The Financial Conduct Authority (FCA) has confirmed that Barclays, HSBC, Lloyds and RBS will start the full review of their […]