Windows 7: End of Life
WE’VE GOT YOU COVERED Old devices are about to lose support When you’re counting every penny, it’s tempting to “make […]
How sense pay secure keeps charities safe when taking telephone donations
If you take card payments for donations, you can’t get away from PCI DSS (the Payment Card Industry Data Security […]
Why telephone card payment security is important for charities
Some charities avoid PCI compliance because they perceive it as time consuming and expensive, however in reality, becoming PCI compliant […]
ReTell Announce Webinar Series and Launch of PCI Solution
Retell is announcing the launch of Sense Pay Secure with a new webinar series demonstrating the service, bringing PCI DSS[i] […]
How does GDPR affect Call Recording?
On the 25th May 2018, the GDPR (General Data Protection Regulation) comes into force, replacing the Data Protection Act 1988. […]
Encoded and Retell Form Partnership
Encoded is a leading Level 1 PCI DSS* compliant and ISO 9001 accredited provider of IVR payment solutions. Encoded’s solutions […]
Reducing Telephone Fraud by Recording Calls
Almost everyone has answered a cold or nuisance call at some point, much to their frustration. Some of us may […]
New Year, New Products
Retell are proud to announce its latest Product – Sense TPS. The TPS (Telephone Preference Service) is a central opt-out […]
Retell makes Waves with its latest Sense feature
Retell are proud to announce its newest feature of Sense – Analogue Radio Recording. Enabling recording of Audio from microphones, […]
Call Matching and Guarantees
In today’s world where customer service and technology is king are there any technology manufacturers providing solutions with a money back guarantee?