Call Recording For Charities

Make Sense of Call Recording, ReTell can make sure you get the right fit for your charity

Amy Welsh
Head Office Administrator, Retell.

“Some charities avoid PCI compliance because they perceive it as time consuming and expensive, however in reality, becoming PCI compliant can be very easy. Charities need to demonstrate their compliance by being certified by an independent Quality Security Assessor. ReTell help you through every step of the journey to making your calls PCI DSS compliant all the way through certification to renewals.”


Choose our with Sense Pay Secure product you’ll be in safe hands when taking donations and you’ll stay compliant with PCI DSS.


Call Recording on its own is not enough to guarantee security of data. In order to be fully compliant with PCI DSS guidelines you’ll need to protect sensitive payment card information when taking donations or payments from your supporters. However, with our Sense Pay product you’ll be in safe hands and you’ll stay complaint. While it’s not a PCI DSS requirement to call record, it’s simply a matter of fact that a call recorder collects card data while recording the entire conversation.


Whilst the technology and security behind the scenes is complex, the experience for users is simple. A simple web interface means that users require no specific technical expertise. Once installed, our team of engineers are available 24 hours a day, 7 days a week to keep your payments flowing and call recording needs compliant. Find out more by watching the video below. Check out the video from our recent webinar series that explains how the product works.


We take pride in providing our customers with a bespoke call recording solution that fits their requirements and our dedication to you doesn’t stop with installation. Technical support is available from an ad hoc basis right through to 24 hours a day, 365 days a year. No matter what your support requirements are we’re available to assist you. With over 20 years of call recording experience, ReTell have the products, services and knowledge to support our customers through every step of a call recording journey.
For more information on this product, click the video link below.

Ready to start Recording Calls?

Give us a ring, drop us an email or fill our online form to start recording calls