Multi User Call Recording
Flexible and scalable solutions to enhance your customer experience, keep compliant and improve your staff training.
Remote Workers Recording
Office Based Recording
Cloud Based Recording
Call recording for all types of businesses.
Whatever your reason for recording calls – improve customer service, secure client data, be compliant with payment, provide a safe a secure transaction, then we have a range of services to suit your specific needs.
- PSinge Line Recorders
- PCloud Based Recording
- PSIP line recording
- POn Premise recording
- PMulti User Recording
- PBespoke Integration & Development
Improve quality of calls and upgrade employee skills
Capture missed or forgotten details from any device
Track information from customers and enhance customer service
Secure sensitive payment information and remain compliant with PCI DSS
Reputation management and improve regulatory compliance
Our Call Recording Options
Smart Phone App Recording
MP3/Digital Device Recording
Home Phone recorder
Home Line Recorder
Desktop/Laptop Recording Software
Office Based Call Recording
Hosted Device Recording
Plug & Play SIP recording
Phone System Recording
Analytics & Reporting
Extension & DDI Recording
Secure Payment Recording
PCI DSS Compliance
Inclusive minutes package
Record on any device
Record in any location
Full phone system features
Fuly managed interet connection
Bespoke Management & Reporting
PCI DSS Compliant Recording
Call recording for home or personal use
Call recording for a small office
Hosted, Mobile & Office Recording
Need to integrate your call recording?
Our Latest Blogs
The realities of the past year have shown that flexible working can and has – largely- worked. Long journeys for short meetings have been eliminated with video conferencing. Productivity hasn’t decreased but seemingly has improved by between 10%-14% in the UK
As companies around the globe rapidly shift to hybrid workforces following the COVID-19 business disruption in 2020, there is a recognition of the need for different management strategy. With a range of tools available to assist in the management of remote workforces
Compliant Call Recording and Homeworking First contact and call centre workers are one category who have been able, thanks to a combination of cloud technology and powerful equipment like Hybrid working call recording solutions from Retell, to maintain something like...
"ReTell make a very good product that is easy for the customer to use and above all, it is reliable, as you can imagine a call recorder needs to record all calls and if you choose a cheap unreliable recorder you can bet the call you need is the one that has failed. Retell are always there when we need them and work well with our engineers, I would recommend Retell to anyone looking for a reliable solution."
"As a key supplier to our technology solution, Retell Call Recorders have been a valued partner to the Headland Hotel for over a decade. During the G7 summit we were thrilled to have the correct solution in place backed up with the usual outstanding support from Retell. They really went above and beyond, and although timescales for implementation were tight, Retell arrived with a scalable and reliable solution, built on the technology we have come to trust through many years of partnership with them"
"Spitfire’s goal was to make ReTell an add-on service to our 3CX Cloud offering. To make this effective Sense needed to become an integral part of a complex virtualised platform. The Retell team were both willing and able to develop the Sense application and their support and procurement processes to meet Spitfire’s needs."
IT Interface Manager
"For over a decade NEC have worked hand in hand with Retell Ltd to provide hundreds of customers with call recording requirements. I would like you to consider Retell Ltd products and services for your company needs."