01932 730890 info@retell.co.uk

OUR RESOURCES

Take a look at our range of resources.

At Retell we pride ourselves on our client focus, in house technical expertise and supportive staff.

Sense Cloud Information Sheet

Premium MiFID II compliant call recording business phone system with lifetime storage.

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Sense Lite User Guide

The Sense Lite box comes fully configured. Download our quick start guide.

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Sense Lite Information Sheet

Sense Lite is your first step into call recording.
It is plug & play for easy set up.

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Remote Support

If you are one of our existing customers and need support you can download Team Viewer by clicking on the Team View button to allow our support team to help you.

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Windows 7 Upgrade Information

Windows 7 is no longer be supported since January 2020. ReTell will keep your calls recorded and data safe! Find out more.

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Sense Licence

Once you have purchased your Sense product, you can download the software & register your licence. Contact support for further information and help.

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Sense Essentials Information Sheet

Sense Essentials is our basic call recording interface, with live wallboards showing inbound and outbound call volumes, and a range of search criteria.

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Sense Professional Information Sheet

Sense Professional takes everything from Sense Essentials but it is enhanced with search by extension number and rule-based recording.

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Sense Enterprise Information Sheet

The system easily records all inbound & outbound calls as well as providing you with comprehensive call analysis and reports.

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Case Studies

Making TLF GDPR compliant & secure

TLF and Retell partnered together to develop a bespoke solution which benefits their clients, their client’s customers, and the TLF team.

Creating a Compliant Call Recording Solution for Cloud Communications

Retell and Conversation Piece have worked together to develop a compliant call recording solution for cloud communications which offer the following safeguards.

Existing Customers

If you are one of our existing customers and need support you can download Team Viewer by clicking on the Team View button to allow our support team to help you.

Self Service Video Tutorials

For more information and guidance on the set up of our single line recorders please take a look at our video tutorials. They can also be found on our youtube site here . If our videos do not provide you with the answer you are looking for then please contact our technical support team on 01932 730890

Professional

Call Recording

ReTell help businesses transform their connections with  employees and customers. Upgrade your communications and stay connected to everyone, everywhere with flexible modern technology for whatever the ‘new normal’ is.