Sense®
Sense®

Capture the important detail from your calls
When call recording matters,
WE HEAR YOU

Capture the important detail from your calls
When call recording matters,
WE HEAR YOU

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Call recording improves the customer experience

One of the most important reasons why businesses should always record their calls, no matter the significance of the call, is to ensure high-quality customer service. You can then review and improve to deliver a better customer experience.

With hundreds of phone calls daily, it’s understandable if your employees don’t catch every single detail. And for companies that require their staff to manually input information during the calls, there’s always a possibility that they may forget or miss certain information. Sense puts you in control

Sense®

Our Sense® call recording solutions have been powering call recorderding for over 30 years. No matter what connectivity you have Sense is compatible with any type of fixed line service and with 99% of all legacy telphone solutons. If you use SIP trunks and a VoIP platform, then we also cover that technology too.

Essentials Records all calls in and out of your organisation

Sense® Essential

  • Search for calls by dialled number
  • Search for calls by caller’s number
  • Search for calls by date and time
  • Search for calls by length of call
  • Real-time metrics
  • Call announcement

Enterprise

Sense® Enterprise

  • All Professional Features
  • Enhanced Reporting
  • Enhanced Rule Based Call Recording
  • Customised Dashboard
  • Milti User Hierarchy
  • Bulk Import / Export
  • Detailed Extension / Group Wallboards
For more information on this product, click the download link below. Want to get in touch? Drop us an email or fill in our contact form.

Where call recording maters, WE HEAR YOU.

Sense is the perfect match for call recording in any office on any telephone system.

Support

We take pride in providing our customers with a bespoke call recording solution that fits their requirements and our dedication to you doesn’t stop with installation. Technical support is available from an ad hoc basis right through to 24 hours a day, 365 days a year.

Compliant

To prevent fraud and theft, the PCI Security Standards Council states that any company that takes credit card numbers must comply with data storage rules. For customers who require PCI compliance there are multiple options available that integrate with our Sense Packages.

Integrate

Our award-winning Sense range offers your business a selection of integrated call recording, call reporting and call management solutions. Our team of experts will help you select the right solution to fit your needs and ensure that it seamlessly integrates with your existing telephony system.

Innovation

Getting the right call recording solution for our customers is critical. We have used our in-house expertise to develop our award-winning Sense call recording range to ensure you get the right call recording and call management solution for your business.

Need to record your calls on the move?

Looking for a more comprehensive Call Recording solution? Try our Sense mobile range.