Unlimited Health & Service Checks
Ad-hoc Remote Support (charged by the hour)
If you prefer to receive support on a non-contract basis, you can purchase remote support as and when required. A Retell technician will access your equipment remotely to diagnose and fix where possible. If the issue cannot be rectified, a site visit can be arranged for an additional fee.
For more information and guidance on the set up of our single line recorders please take a look at our video tutorials. They can also be found on our youtube site here . If our videos do not provide you with the answer you are looking for then please contact our technical support team on 01932 730890