Cloud Telephony will Optimise your Business
Business phone systems have evolved to meet the demands of modern, flexible and user friendly world. Homeworking, hybrid working or office based, there is a ready made solution for your business.
Benefits
Features
Pricing
Unify multiple channels into a
single application
Improve the way you communicate with customers, employees and prospects with a suite of technology services that keep businesses connected with everyone, everywhere and at any time.
- PUnlimited Call Recording
- PBusiness Phone System
- PVideo Calls & Meetings
- PDesk Phone Connectivity
- PMobile Phone App
- PCall From Your Computer
Any Device
Connect through your desktop, mobile or desk phone. Video conference, call and message from the devices you love to use. Secure and integrated for modern business communication.
Call recording
Unlimited call recording. Protect your client data, improve your quality of service and never miss important information which keeps your business flowing and your customer experience engaged.
Reliable
When it comes to quality of service we understand that staying connected means using a service with 99.99% uptime. Our platform conforms to the highest demand and rigor of modern communication.
Familiar
All the key features you’d expect from a business phone system such as:
Call Divert
Voicemail
Call recording
Caller ID
Click to dial directory
Easy To Use
Not only is the service easy to use, it is easy to deploy. Simple plug and play for handsets, simple download for desktop and mobile and easy to navigate & configure features through a web based console.
Home Working or Hybrid Working?
Large Team In Different Locations?
Hosted Telephony
Our Range Of Services
All of our packages come with these features as standard:
License allocated on a per extension basis – Access to smartphone app with improved call quality – Wide range of call management features including hunt groups, IVR set-up and out of hours settings – Directory integration for shared address books – Review Live CDRs for all call activity – Wallboard with call statistics – Unlimited data call recording storage- Self-serve portal – UK wide virtual number options – Fax to email – Music on hold
Sense Cloud Lite
Best for single users, temporary use and home workers
- 59 days storage
- Quick and easy set up
- iOS & Android mobile app
- 4000 UK minutes per user
- UK virtual number
- Divert & Group options
- 90 day contract term
£14.99
/month
Sense Cloud Lite +
Best for Hybrid workers, and small business with home workers
- Fully GDPR, MiFID II & PCI DSS Compliant Call Recording
- Unlimited Call Recording Storage
- Full Analytics Suite
- Quick & Easy Setup
- iOS & Android Mobile App
- 4000 Minutes to UK & Mobile
- UK Virtual Number
- Divert & Group Divert Options
- 90 day term contract
- Video Conferencing
£18.99
/month
Sense Cloud
Best for Businesses with home and office workers
- Fully Managed High Quality Broadband & Premium Router
- Fully GDPR, MiFID II & PCI DSS Compliant
- Unlimited Storage
- Full Analytics Suite
- Quick & Easy Setup
- iOS & Android Mobile App
- 4000 Minutes to UK & Mobile
- UK Virtual Number
- Divert & Group Divert Options
£24.99
/month
Get An Instant Quote
Call Recording Products
Single Line Recorders
Connect through your desktop, mobile or desk phone. Video conference, call and message from the devices you love to use. Secure and integrated for modern business communication.
Call Recording on Mobile
Unlimited call recording. Protect your client data, improve your quality of service and never miss important information which keeps your business flowing and your customer experience engaged.
PC/Laptop Recording
When it comes to quality of service we understand that staying connected means using a service with 99.99% uptime. Our platform conforms to the highest demand and rigor of modern communication.
Integrated Recording
All the key features you’d expect from a business phone system such as:
Call Divert
Voicemail
Call recording
Caller ID
Click to dial directory
Bespoke Development
Not only is the service easy to use, it is easy to deploy. Simple plug and play for handsets, simple download for desktop and mobile and easy to navigate & configure features through a web based console.
Our Latest Blogs
Adopting Flexible Working
The realities of the past year have shown that flexible working can and has – largely- worked. Long journeys for short meetings have been eliminated with video conferencing. Productivity hasn’t decreased but seemingly has improved by between 10%-14% in the UK
Hybrid Call Recording
As companies around the globe rapidly shift to hybrid workforces following the COVID-19 business disruption in 2020, there is a recognition of the need for different management strategy. With a range of tools available to assist in the management of remote workforces
Compliant Call Recording & Home Working
Compliant Call Recording and Homeworking First contact and call centre workers are one category who have been able, thanks to a combination of cloud technology and powerful equipment like Hybrid working call recording solutions from Retell, to maintain something like...
Testimonials
"Spitfire’s goal was to make ReTell an add-on service to our 3CX Cloud offering. To make this effective Sense needed to become an integral part of a complex virtualised platform. The Retell team were both willing and able to develop the Sense application and their support and procurement processes to meet Spitfire’s needs."
Andy Duncan
IT Interface Manager
"For over a decade NEC have worked hand in hand with Retell Ltd to provide hundreds of customers with call recording requirements. I would like you to consider Retell Ltd products and services for your company needs."
Andy Smedley
Senior Manager
"ReTell make a very good product that is easy for the customer to use and above all, it is reliable, as you can imagine a call recorder needs to record all calls and if you choose a cheap unreliable recorder you can bet the call you need is the one that has failed. Retell are always there when we need them and work well with our engineers, I would recommend Retell to anyone looking for a reliable solution."
Andrew Ellingham
Managing Director